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Sync error 4350 and 4202 with Outlook Hotmail Connector

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MS Outlook Hotmail Connector is used to synchronize MS Outlook account with a Windows Live Hotmail account. At times when Outlook is in process of synchronizing with Hotmail, Send/receive error can arise, leading to interruption in the synchronization process.


In this blog, we will focus on two such errors- Error 4350 and Error 4202. The reasons behind their occurrence and the workaround with which the errors can be resolved have also been discussed.

Error Message

“There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: (Error Code).”

The Error Code will show either 4350 or 4202, depending on the error that has occurred.

Reason

  • Error 4350

The Outlook Hotmail Connector also synchronizes the Blocked & Safe Sender address lists. This error is encountered when some of the email addresses are present in both Blocked Senders and Safe Senders list.

  • Error 4202

The addresses that have invalid characters like ! # $%*/?^_~ lead to the occurrence of Error 4202.

Resolution

  • Error 4350

In order to resolve this error, follow the below-mentioned procedure:

  • Open MS Outlook profile that has MS Outlook Hotmail Connector account in it.
  • Select the Inbox folder.
  • Click on Home tab and click on Junk menu.
  • From the drop-down menu, select Junk E-Mail options.
  • Browse the address list of the Blocked Senders and Safe Senders.
  • Remove the common addresses from one of the list, depending upon your requirement. In case the address needs to be blocked, remove it from Safe Senders list and vice-versa.
  • Click on Apply and click on OK for saving the changes.
  • Click the Send/Receive option and update the changes to the server.
  • For Error 4202

In order to resolve this error, follow the below-mentioned procedure:

  • Open MS Outlook profile that has MS Outlook Hotmail Connector account in it.
  • Select the Inbox folder.
  • Click on Home tab and click on Junk menu.
  • From the drop-down menu, select Junk E-Mail options.
  • Browse the address list of the Blocked Senders and Safe Senders.
  • Remove the addresses that have invalid characters in them.
  • Click on Apply and click on OK for saving the changes.
  • Click the Send/Receive option and update the changes to the server.

Upshot

In order to prevent the errors from occurring in the first place, do not add the address of every junk email you get to the Blocked Sender’s list. In addition, add the addresses, which you consider safe in the Contacts folder. However, if the errors occur, you can try the above-mentioned solutions, depending on the error that you have encountered.